Occentra

For universities and higher education

One OH service for work that does not fit one template.

A university combines research, teaching, estates and administration. Occentra lets referral and surveillance pathways vary by role while keeping cases and governance consistent across the institution.

Workforce diversity

Different work, coherent service.

A lecturer with a long-term condition, a laboratory researcher under surveillance and an estates operative each need a different referral pathway, but all need the same governance.

Without role-aware pathways

  • Generic forms miss relevant exposure and functional context
  • Separate local processes prevent institutional visibility
  • Managers use different knowledge and methods
  • Occupational health reconstructs context after submission

With role-aware pathways

  • Pathway-specific questions capture work demands at submission
  • One platform provides institutional view of demand and outstanding work
  • Consistent referral routes with appropriate variation
  • Clinicians assess with context already available

Laboratory surveillance

Research activity changes; surveillance requirements follow.

Projects start and finish, substances change, researchers move. Requirements follow actual risk assessment, not a static job title.

Baseline assessments

Role-appropriate health review before exposure begins. The employee record holds the result, not a project spreadsheet.

Periodic surveillance

Questionnaires, testing and clinical review coordinated by programme. Exceptions escalate for professional attention.

Exit assessments

End-of-exposure review where required. Earlier results provide continuity when researchers leave or change work.

Institutional coordination

Pathways that fit the work.

University workflows need local flexibility and institutional governance. Occentra keeps tailored pathways inside one service.

Academic and research referrals

Teaching, research, travel and workload context appropriate to the referral question. Better inputs, better advice.

Estates and grounds programmes

Noise, vibration and respiratory surveillance for trades and operational teams. Campus appointments through one view.

Workplace adjustment advice

Functional effects, proposed adjustments, duration and review. Management reports focus on work capacity.

Long-term absence support

Cases followed through initial assessment, phased return and review. Current advice clear even when several managers are involved.

Multi-campus delivery

Appointment type, practitioner and location coordinated. Capacity managed across campuses without separate diaries.

What changes

University-wide service that still responds to local work.

Teams gain a current picture without standardising away important differences in risk or role.

Better referrals from distributed managers

Pathway-specific questions make referral purpose and job demands clearer. Less time reconstructing context.

Reliable surveillance oversight

Programme status visible across departments. Missing inputs, missed appointments and cases awaiting review distinguished.

Practical adjustment advice

Structured outcomes help managers understand implications, duration and review. Consistent employee experience.

Reduced local administration

Shared status, appointments and documents reduce faculty spreadsheets and inbox queries.

Why Occentra

A clear operating model for occupational health.

Occentra models referrals, cases, appointments and reports around the work occupational health actually does. Configuration adapts the platform to different organisations without creating separate software branches.

Referrals with explicit status

Draft, submitted, received, triaged and accepted are distinct states. Teams can see what is ready for clinical work and what needs attention first.

Cases that hold work together

Tasks, appointments and forms connect to the employee and referral. A case stays open while scheduled work or review actions remain.

Forms without rewriting history

Teams publish versioned templates. Submitted answers stay tied to the form used, while new work moves to the current version.

Permissions by OH responsibility

Operations, advisers, physicians and managers receive different abilities. Server-side checks keep those boundaries consistent.

Frequently asked questions

How Occentra handles higher education work.

How does one OH team support academics, technicians, estates and professional services?

Everyone keeps one OH record, but referral questions and assessment pathways vary by job demand. A lab technician and a finance colleague enter the same service through routes that fit their work.

How are laboratory surveillance records kept consistent when research teams change?

Baseline, periodic and exit forms sit against the employee, not a project spreadsheet. Form versions preserve what was asked at the time. Employment history maintains continuity.

Can a referral describe hybrid work properly?

Yes. The form captures actual working pattern, travel, workstation and on-campus duties. The clinician gives advice for both settings with a clear review task.

What can a head of department see?

Referrals they manage, operational status and released work advice. Clinical form answers stay restricted to OH. Permissions prevent browsing another faculty's cases.

Can we compare demand across faculties without exposing individual health information?

Yes. Reports filter by structure, location and configured fields. Management views use operational categories and confidentiality thresholds.

What happens to OH history when staff change department?

The employee record stays. Earlier referrals, cases and forms are preserved. Manager access follows the new assignment; clinicians retain history for safe interpretation.

See Occentra applied to your university workforce.

Book a walkthrough covering academic, laboratory, estates and professional services work. We show connected pathways, not a generic database.