Occentra

For NHS Trusts and healthcare organisations

Volume without losing the clinical decision.

Healthcare OH handles urgent incidents, planned programmes and individual referrals at once. Occentra keeps routine administration visible while preserving professional judgement for clearance decisions.

The volume challenge

High throughput, high stakes.

New starters, rotations, agency workers and round-the-clock clinical work create constant movement. Every manual hand-off consumes scarce capacity.

01

Clearance depends on role

A healthcare assistant, surgeon and administrator do not require the same review. Patient contact, exposure-prone procedures and manual demands affect the evidence needed.

02

Vaccination records need interpretation

A list of doses is not a clearance outcome. Evidence may be incomplete, schedules require follow-up, immunity results need review.

03

Exposure incidents are time-sensitive

Needlestick and splash events require prompt risk assessment, baseline activity and follow-up. Disconnected forms make it hard to see whether actions are complete.

04

Shift work complicates access

Staff may not be available during office hours and work across sites. Missed appointments are not always a lack of engagement.

Clearance pathways

Role-appropriate routes to an authorised outcome.

Occentra configures pathways by role and work area. Routine collection and follow-up stay visible; clinicians make the final decision.

Pre-placement assessment

Role-appropriate forms and evidence requirements. Exceptions routed for clinical review. Authorised outcome shared with recruitment while responses stay protected.

Vaccination programmes

Evidence, doses, results and outstanding course activity in one history. Staff and teams see the next action without treating records as clearance decisions.

Night worker assessment

Health information collected, concerns routed for review. Digital steps accessible outside office hours.

Long-term sickness and return to work

Job demands, functional assessment, restrictions and phased return advice. Managers receive practical information without unnecessary diagnosis.

Exposure incidents

Time-based follow-up that does not rely on memory.

Exposure events need prompt action and scheduled review. The pathway keeps tasks visible until clinically complete.

A practical example

Sharps exposure pathway

  1. The incident pathway captures exposure, immediate action and source context, then opens a clinical case.

  2. Baseline forms and appointments are recorded. Time-sensitive follow-up is scheduled against the same case.

  3. Tasks and appointments stay linked. Occentra will not close the case while scheduled work remains.

  4. Completion is explicit. The pathway ends when the defined outcome is reached, not when an inbox is cleared.

What changes

Removing avoidable coordination from qualified teams.

The platform makes outstanding work visible. That supports safer, more timely decisions.

Faster starter pathways

Role-specific information, visible evidence gaps and connected follow-up reduce uncertainty around clearance.

Better incomplete programme control

Vaccination courses, results and reviews stay visible until complete. Missed appointment distinguished from case awaiting evidence.

Dependable exposure follow-up

Time-based actions stay attached to the incident. Overdue or incomplete steps identified without a parallel spreadsheet.

Clearer employee experience

Staff understand why information is required, what remains and when OH will review. Fewer disconnected requests.

Why Occentra

A clear operating model for occupational health.

Occentra models referrals, cases, appointments and reports around the work occupational health actually does. Configuration adapts the platform to different organisations without creating separate software branches.

Referrals with explicit status

Draft, submitted, received, triaged and accepted are distinct states. Teams can see what is ready for clinical work and what needs attention first.

Cases that hold work together

Tasks, appointments and forms connect to the employee and referral. A case stays open while scheduled work or review actions remain.

Forms without rewriting history

Teams publish versioned templates. Submitted answers stay tied to the form used, while new work moves to the current version.

Permissions by OH responsibility

Operations, advisers, physicians and managers receive different abilities. Server-side checks keep those boundaries consistent.

Frequently asked questions

How Occentra handles nhs & healthcare work.

How does Occentra handle high-volume clearances?

Candidates complete a role-appropriate questionnaire. Routine answers progress through the configured route; exceptions create visible clinical review work. Evidence and the authorised status stay connected, with the decision made by a qualified professional.

Can vaccination evidence and outstanding doses be seen in one place?

Yes. Evidence, doses, results and next action are recorded against the employee. Tasks keep incomplete courses visible. Authorised status remains distinct from clinical evidence.

What happens after a needlestick is reported?

The pathway captures exposure, immediate action and source context. Baseline forms, appointments and follow-up are recorded as case work. The case stays open while scheduled work remains.

What does recruitment see when a candidate is not yet cleared?

Operational status and whether action is required. Not the medical reason. Clinical answers stay restricted; the final authorised outcome is released through the agreed route.

Can night workers complete screening without an unnecessary appointment?

Yes. Digital questionnaires are available around working patterns. Routine submissions follow the configured route; concerns are assigned for professional review.

Does AI decide whether someone is cleared for work?

No. AI can organise information and prepare administrative drafts but does not interpret clinical evidence or issue outcomes. Clearance and release remain with authorised professionals.

See Occentra with your real workforce health pathways.

Book a walkthrough focused on clearance, vaccination, exposure incidents and return-to-work. We show how the platform handles volume without losing clinical control.